Contact us
We’re here to help.
For questions, issue reports, or feedback, contact support@earthranger.com and include a brief description of the problem you’ve encountered.
support@earthranger.comWhat to include in your message
The more context you can share, the faster we can help. Where possible, include:
1
What happenedA brief description of the problem and what you expected to happen instead.
2
Where it happenedThe name of the Route or Connection involved, and the technology it uses.
3
When it happenedThe approximate date and time, including your timezone.
4
What you sawAny error messages, screenshots, or entries from the Activity Logs.