Device tracking refers to the process of automatically recording a user's location data and movement over time, while using the EarthRanger Mobile app.
This data creates a digital path made up of “tracking points” that helps you and your team visualize the movements and activities of tracked subjects (wildlife, vehicles, etc.) within the protected area.
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When tracking is enabled, EarthRanger Mobile will continually attempt to submit the most recently recorded position to the EarthRanger system in real-time.
Offline
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- Track points will sync as long as the device has an active connection to a cellular or wireless network.
- If the device does not have an active connection, the data will still be recorded but will be stored in a local cache on the device. Once an active connection to a network is reestablished, EarthRanger Mobile will resume sending the data to the EarthRanger system.
Important: Loss of Pending Sync Items
If you sign off the device and log in with a different user, the database will be erased, and all pending sync items will be lost.
Data will be locally cached if you do not sign off the device or if you sign off and sign in with the same user.
As long as there is cached data remaining on the device, EarthRanger Mobile will transmit it to EarthRanger whenever it has a network connection.
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The cached tracking points will be uploaded in a batch. To optimize the upload performance when cached, batches are uploaded with a maximum of 25 observations per upload.
Tracking/Patrol
The first time you open the app the default state of the Map View will be Tracking/Patrol. This is also the state if you log out and log in again. You have two options to start tracking by:
- Tap on the button Tracking at the bottom of the Map View.
- Tap on the Patrol button at the bottom of the Map View. This will start tracking associated with a patrol.
While the tracking is off you will see the indicator of the user’s location moving, but tracks will not be recorded or uploaded to the EarthRanger system.
Start Tracking
Tapping the Tracking button from the Map View bottom sheet will initiate device tracking and change the bottom sheet context to your devices tracking status.
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EarthRanger mobile will start capturing the device's position as the device's coordinates.
The tracking status bottom sheet can be expanded to allow you to start a Patrol at any time while the device is tracking. To initiate the full tracking status display, slide the bottom sheet up. |
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Tapping the Start Patrol button will initiate the start patrol workflow in the app and allow all tracks from that point onward to be included as part of the patrol.
Tracking Status
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The Tracking Status display tells you about the current status of the tracking feature in the app:
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Current Tracks
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- Track observation points will be connected by a straight line representing a track.
- This line is not a true representation of the track of the device as it simply connects all observation points that have been recorded.
- Only the observation points, represented by the blue arrows, are uploaded to your EarthRanger site server.
Track Points
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Tracking points are calculated based on a distance-to-speed relationship. When a user is in a helicopter, the distance between track points is larger resulting in fewer track points as speed increases. You can adjust the tracking sensitivity in settings ![]() |
End Tracking
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Coordinates Bar
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The coordinates of the center of the map. They will display in the coordinates type selected in settings. Select the coordinate units that best fit your needs. ![]() |
Basemaps
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When Tracking Doesn’t Work as Expected
If the EarthRanger mobile app isn’t recording your movements or updating your location, the issue is often caused by phone-level settings rather than the app itself. Android devices apply battery optimization and location permissions that can limit how often an app runs in the background.
Before assuming the issue is with EarthRanger, review the settings below to ensure that Location Services are fully enabled and that the app is allowed to run continuously in the background. These steps vary slightly depending on your Android version and device manufacturer.
Review if tracking is not working
- Enable Location Services at the app level
- Open Settings > Location and make sure it's turned ON
- High Accuracy Mode
- Go to Settings > Location > Mode (or Location accuracy)
- Select "High accuracy" which uses GPS, Wi-Fi, Bluetooth, and cellular networks
- Restart the Device
- Check GPS Status
- Install a tool like GPS Test
- Use it to check satellite signals and reset the GPS data
- If the device has hardware issues, a factory reset may help
- Move to a different location
Android 14
- Samsung includes a few Guardian apps that are tightly integrated with the phone on a low level, check the following modules
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Battery Guardian
- Offers a few battery-saving controls, the option App power saving can close any app, if it uses an increased amount of battery (the system decides), turn it off
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Keep Open
- You can lock one app in the Recent apps to prevent it from being terminated. Cycle through the open apps and choose Keep Open to EarthRanger
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Battery Guardian
Android 13
- Enable Settings > Apps > EarthRanger > Battery > Unrestricted
- Disable Settings > Apps > EarthRanger > Remove permissions if app is unused
- Disable Settings > Battery and Device Care > Auto Optimization > Restart when needed
Android 11
- On Android 11 Samsung will prevent apps work in the background by default unless you exclude apps from battery optimizations.
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Battery Optimizations
- Enable: Settings -> Apps -> EarthRanger -> Battery -> Battery optimization -> All apps -> EarthRanger -> Don’t optimize.
- Open Battery > Background usage limits, Check the lists., Make sure Put unused apps to sleep is disabled.
There may be more settings under terms like Adaptive Battery or Adaptive Power Saving to check and confirm optimizations are turned off.
EarthRanger version 2.11.2
Up Next: Explore Patrols Feed and Details in EarthRanger Web